- We will cancel and refund any order if your order has not yet shipped.
- Orders are processed within 12hrs of being placed.
- We may not have the ability to change a mistaken address before a unit is dispatched.
If you want to cancel an order or believe you have received a faulty unit, please do the following
- Send an email to support@hammerhead.io.
- Provide us with the order number.
- Let us know your concern.
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