Symptom: When a map section is made offline from Settings > Offline Maps, the newly added item appears to make slow progress of download or stays in queued state.
Explanation: This issue is originating from our maps vendor, due to our unique use case. We are working with them to resolve this issue. This also is a transient issue, there are not specific areas that are locked out.
Affects Version(s): All versions
Workaround(1): Please do the following steps:
- Turn on Airplane mode
- Turn on WiFi and connect to internet
- Restart the map downloads from Settings > Offline map section > Add > Select Area > Download
Workaround(2): Please do the following steps if the above dont work:
- Reduce the area of each download
- Use multiple small areas to cover the area you want offline