Follow in reverse got stcuk in "preparing route" mode

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• June 26, 2023 09:59
• Edited

Hi,

I'm facing the issue for riding the route in reverse option on the device itself which shows "preparing route" without showing guided directions. The online dashboard works just fine to reverse the route though!

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• Official comment

  

  Shruti

  • June 30, 2023 18:35

  Hi,

  We've fixed an issue where "Preparing route" error stays from the start on the ride till the end of the route.

  Thank you!

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