Map changing zoom after latest update

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Garth Hamlin

• February 26, 2024 21:23

I went for my first ride following the recent software update, and now the zoom level on the map keeps changing to the lowest level of zoom (zooming all the way out). I'll double tap to get it back where I like it, but a few minutes later I'll notice that it's zoomed out again.

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  Stefano Cardillo

  • March 03, 2024 08:15

  I have the same issue. It has started to happen since the previous update, not the last. Before it was okay.
  When it goes crazy it seems to recognize touches on the screen, because in addition to zooming out it also changes data pages repeatedly

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  Ali

  • March 04, 2024 07:15

  Stefano, Garth - please share your device details with us so we can look if this is a screen issues or a bug with the latest software. We have not heard this to be a common issue so far but we would like to investigate. Please submit a ticket: https://support.hammerhead.io/hc/en-us/requests/new

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