Unreadable elevation graph since latest update (1.460.1805)

Comments

15 comments

  • Avatar
    Patrick Brittain

    The upcoming elevation graph isn't working correctly either.  I had a long route in on 4/7/24 and the graph was never correct, like it didn't know where I was at.  I tried it again today and it seemed to be working, but I altered my route omitting a short loop.  The routing function quickly recognized what I was doing and adjusted.  When I checked the data page with upcoming elevation a few miles later and it had frozen at that point.  I removed the route and added it back in and it started working again.  I have not tried to zoom in - zoom out functionality.

    3
    Comment actions Permalink
  • Avatar
    Davu Haller

    Exactly the same problem for me after the software update to 1.460.1805.

    3
    Comment actions Permalink
  • Avatar
    Diego

    I have the same issue, I found myself tapping and double-tapping the upcoming elevation graph all the time but I could not read it properly.

    3
    Comment actions Permalink
  • Avatar
    paul

    Same for me. On my last two rides the upcoming elevation has worked fine for about 15 miles then either stalls completely or shows me to be climbing when I'm descending or vice versa.  It seems to think I'm at a different point on the course I've set. However, the mapping and climber features work fine. Most odd. Had my Karoo 2 for a long time and this is the first time I've seen this.  

    4
    Comment actions Permalink
  • Avatar
    John Pfennings

    Update tonight that should resolve this

    1
    Comment actions Permalink
  • Avatar
    Benno Zwanenburg

    Well I did some rides with the ‘new’ Upcoming Elevation graph but it is really terrible:

    - The black text on the white background is too small to read, sits over other texts, does display several stranges values and sometimes it’s positioned on the left but sometimes also on the right.
    - The graph freezes lot’s of times
    - Lot’s of times the graph stays empty
    - You can’t see where you are riding; before it was very clear where you are
    - The zoomfactor isn’t consistent
    - The elevation numbers fall of the screen
    - And so on

    Hammerhead please give us back the old upcoming elevation which worked like a charm and was much better readable!

    By the way, what does the ‘5.4’ mean? Not distance and also not distance remain (see second picture)

    3
    Comment actions Permalink
  • Avatar
    Philippe Demay

    First ride since the update. I find the zooming in and out better than before. Still unsure about the graphics but that is not the main problem: at first everything was fine but after a while the graph froze and wouldn’t go beyond 33km in my 65km ride. It seems the problem is linked to rerouting, which causes a bug. Otherwise climber and mapping are not affected.

    -1
    Comment actions Permalink
  • Avatar
    paul

    FWIW I was having the same issues over the last few days (see my previous post) and this morning did a full factory reset which took about 15 mins. My 65km ride this afternoon was perfect. May be a coincidence. I'll try again tomorrow but fingers crossed.

    0
    Comment actions Permalink
  • Avatar
    Philippe Demay

    Thanks for your feedback

    0
    Comment actions Permalink
  • Avatar
    Ali

    Hi All, this is a known issue and we are working on a fix soon. Thanks!

    0
    Comment actions Permalink
  • Avatar
    Benno Zwanenburg

    @Philippe "I find the zooming in and out better than before" Zooming in and out is exactly the same as it was before :-)

    @Ali Please put the previous Upcoming elevation back, readability and user friendly was much better. By the way, do you guys at Hammerhead never test firmware updates? It happens too much that an update doesn't work correctly.

    1
    Comment actions Permalink
  • Avatar
    paul

    To follow up on my last post. I did a 30km ride today and the elevation graph packed up again half way. So the sooner the promised fix is available the better.

    0
    Comment actions Permalink
  • Avatar
    paul

    @Ali any news on the update to fix this? It's taking a long time.

    0
    Comment actions Permalink
  • Avatar
    KOMCPT

    @Ali would this defect impact the temperature reading in the unit?

    0
    Comment actions Permalink
  • Avatar
    Jean-Claude Frély

    Ma position sur le graphique est totalement décalée.  Je suis en pleine ascension, et sur le graphique je n'ai que de la descente. J'habite une région montagneuse et le graphique et très important pour moi, mais dans ces contions c'est inutilisable. J'attend le correctif avec impatience. ASAP

    0
    Comment actions Permalink

Please sign in to leave a comment.