NEW UPDATE 1.5.75.3 Is not recording a route.

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    Ali

    Hi Phil, this is a very unusual instance of the maps not being recorded even though the location has been ON. We are looking into this and would appreciate your help in providing us more input.
    Could you please share you route GPX from the dashboard on support@hammerhead.io

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    Gunnar

    The same Problem with my karoo since the update... :o(

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    ed sinofsky

    same problem here.  pause and restart route worked a few times but it is quite annoying.

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    Roger Ekelöf

    same here....and i really want it to work on saturday when i riding Vätternrundan sub8.

     

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    Pieter Vogelaar

    Is that like: today I rode a roundtrip and in the dashboard I only have the second half (after coffee break) in the map shown, but all stats look good (distance, ride time, power, etc.)?

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    Victor Buriak

    Same for me too - I had a 15 minute coffee break, Karoo on auto-pause with screen off. Uploading to Strava only shows second half of ride.

     
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    Ali

    @Victor  - Could you please share the ride details i.e. FIT file, GPX file from the Dashboard and serial number of your Karoo to us at support@hammerhead.io

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