Comments

5 comments

  • Avatar
    Gunnar

    The same by my karoo, the GPS data doesn't work, multiple questions to the Support, no solution until now...

    0
    Comment actions Permalink
  • Avatar
    Ali

    @Rob Blackman - This happens when the location is not picked and GPS data is not recorded in the FIT file. We have few details from Gunnar , and would appreciate if you could help us with more information. I will take this request to our support system from here.

    0
    Comment actions Permalink
  • Avatar
    Pieter Vogelaar

    Same here. Not a complete blank route, but partly gps data. All other ride stats look ok

    0
    Comment actions Permalink
  • Avatar
    Christoph Mouton

    yesterday the first ride after the update. same problem !!!

    https://www.strava.com/activities/1628955523

    What data do you need? what do you want me to provide?

     

    0
    Comment actions Permalink
  • Avatar
    Raveen Beemsingh

    hello guys, please send the following information

    1. FIT file from the dashboard

    2. Serial number of the Karoo

     

    Thanks

     

    0
    Comment actions Permalink

Please sign in to leave a comment.