Accidental deletion of ride - How do I get it back from the device ?

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    Ali

    Hey Tim, I am extremely sorry to say the activity would not be retrieved once deleted from Karoo, and currently, since both Karoo and dashboard are in sync, it would not be possible to retrieve from Dashboard too. I have made a note on your suggestion, to delete the activity from Dashboard and confirmation prompt before deleting on Karoo, to be discussed with software team and I certainly believe it would be more useful.

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    Robin van Dijk

    Absolutely add an "are you sure", because it was gone in a second!

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    Ody

    It happened to me twice before, was able to get the fit file from the device on debug mode and upload it to Strava. It would be good if the same can be done for HH device and dashboard. And yes a warning sign to confirm deletion is a must.

     

     

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    Frank Hettinga

    Fat finger syndrome just caused me to delete an activity I completed yesterday.

    How do I get it back ?

    I tracked the ride also on Strava. How can I get this ride from Strava on Karoo?

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    Sorin Cristian Dobrican

    Today was my turn to accidentaly delete my ride. Maybe some kind of "recycle bin" or "you are sure"...."very sure" promt will be need to avoid this situation.

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    jason gibson

    Hi Ali

    Just had the same thing happen to me on my first use, it seems pretty dissappointing that this has not been rectified after a year. Not impressed.

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    Jonathan Wright

    me too, this is too easy to do!

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