latest update failure

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  • Avatar
    Ali

    @Rodney- we have seen this behaviour previously too, although very rare but still needs to be fixed. Could you please share the serial number of your Karoo form Settings > About > Status > Serial number with us at support@hammerhead.io?

  • Avatar
    Dan Cammack

    i have just returned from holiday, gone to update my Karoo and got this same issue. ive turned on/off, turned off auto download.

    still returns to where it was last updating - 300odd%

    whats the fix?

  • Avatar
    Ali

    @Dan- Could you please perform a factory reset on Karoo?

    That should fix the issue, let us know here if it still does not.

  • Avatar
    Dan Cammack

    id prefer not to, obviously im going to lose all my sensors, and all my settings again!

  • Avatar
    Dan Cammack

    whats the reason for this fault?

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