Mid-ride routes

Answered

Comments

14 comments

  • Avatar
    Ali

    Hey Nathaniel, Good to see the SIM card is working for you now and you were able to create the route. May I know what happens when you tap on "Yes" on that message? Do you get the navigation instructions?

    0
    Comment actions Permalink
  • Avatar
    Jeff Smith

    Hi, I am seeing this issue when I navigate be adding a route using the SIM card.  I just tap 'yes' and I do indeed get the map, the red route, and TbT cues.  It seems like an erroneous message in this circumstance - well it has been for me.

    Best regards, Jeff

    0
    Comment actions Permalink
  • Avatar
    Nnovod

    Ali, I once tried yes and I got neither the red route nor TbT instructions.  I thought there was a route on the map but it looked a light blue (?) and later even that route disappeared.

    Jeff, do you know if it was actually using off-line maps and it was simply an incorrect message?  Do you have any idea what your data usage was while you were following the route?

     

    Thanks,

    Nathaniel

    0
    Comment actions Permalink
  • Avatar
    Jeff Smith

    Hi Nathaniel,

     

    In my case I had the offline map area downloaded already - it is my local area.  I don't know how much data would be downloaded if you needed extra map tiles for following the route - it will of course also depend on how long the new route was.

    I have a free SIM which only gives me 200MB per month and I feel this is OK if I don't stray too far into new areas.

    I hope that helps a little.

    Jeff

    0
    Comment actions Permalink
  • Avatar
    Nnovod

    Hi Jeff,

    Thank for your response.  I too had the offline map already downloaded, which was why I didn't understand the message.  Do you think that that you wound up using the offline maps despite the message claiming that "Navigation for this ride is not-available offline?".  It's probably hard to tell, unless you can see if your data usage was higher than expected when you were following the route.

    BTW: The first time this happened I did say yes but I still didn't get navigation.  I wasn't sure what I got, but it definitely wasn't full navigation - no TbT, and something that wasn't red but looked like a path and then disappeared after a while.

    Best Regards,

    Nathaniel

    0
    Comment actions Permalink
  • Avatar
    Gilles muoy

    that's strange... the no navigation offline message is systematic (a little annoying, but well...), but I always press yes, and I get map, TBT etc. wether or not I have previously downloaded maps or not...

    does the issue repeat itself? maybe was this a one time only bug? 

    0
    Comment actions Permalink
  • Avatar
    Nnovod

    It's happened to me twice now.  The first time I said yes and still didn't get TBT etc.  The second time I said no since the first time didn't work and I didn't want to risk using a large amount of cellular data for something that didn't even work the first time.  Both times I had the maps previously downloaded.

    Ali, can you verify if this message is systematic and can be ignored.  Of course it would be best if the bug was fixed and the message didn't appear.

    Thanks

    0
    Comment actions Permalink
  • Avatar
    Steve Hammatt

    I don't have a SIM card, but even though I have an offline map area and the route downloaded as offline, when I start a ride/route, it usually tells me "Navigation for this ride is not available offline", but then TBT works. It seems to be yet another bit of bad handling of exception conditions.

     

    0
    Comment actions Permalink
  • Avatar
    Doug H (dthempel)

    Maybe a bit long, but it does work, or it did a few updates ago when I tried it. I believe I reported less 1MB for both the route and the subsequent SIM-only data upload at the end of the ride.

    https://www.youtube.com/watch?v=sXC_UxRaVrg

    0
    Comment actions Permalink
  • Avatar
    Gilles muoy

    Data usage doesn't seem too bad. I am on the beta test for Mokanix, and Stuart reported to me once that my data usage for a 100Km ride was around 7Mb... I obviously didn't have any maps available offline.

    0
    Comment actions Permalink
  • Avatar
    Nnovod

    Thank you everyone.  It seems that...

    - Everyone (Doug, I saw it on your tape too) gets the "Navigation for this ride is not available offline".  It would be very nice to know what this message is actually about.

    - Doug, it looked like that when your map came up it had a greyish line showing the route.  I thought it was supposed to be red.  I too had the grey line but I didn't get a single TbT instruction.  I knew a way to go so I just biked along and when I checked back later even the grey line had disappeared.

    - Data usage isn't too bad but it seems like it should be a lot better if off-line maps are used.

    - Giles, I too am part of the Mokanix test.  It sure is hard to judge data usage when you have no idea what the device is actually doing.

    Ali, anything more you can tell us?

     

    0
    Comment actions Permalink
  • Avatar
    Ali

    Nathaniel - This is a known bug where even though the message says "Navigation not available", it does give the TbT after tapping on Yes, and sometimes it could fail too.

    The video from Dough explains this bug clearly, and this has been registered with the software team. What I could see on the video in reference to the route line was it was a combination of red and blue line. The red line is your actual route and blue line being your routed path.
    The grey line appears only for the travelled path on the route.

    As per your descriptions, it looks like your routes are not offlined and hence you do not get the red line after loading the route.

    You can check if your routes are offline, by closing the route app. Double tap the lap button (bottom right), when you see the app switcher screen, swipe the route app to left. Then reopen the route app, and then you can confirm the route is available offline or not.

    0
    Comment actions Permalink
  • Avatar
    Gilles muoy

    Nnvod: my guess is you should try again and see if it still does that - as far as we know the failure you report could have been a one time only thing, and we cannot exclude it was related to a network issue...

    As far as I'm concerned, even though the error message from the Karoo is systematic, it can simply be ignored and maps and TBT are here as long as I have network.

    0
    Comment actions Permalink
  • Avatar
    Nnovod

    Some success, some failures.

    - I got a red line after ignoring the error message.

    - I did NOT get TbT.

    - When I went off the route i did NOT get any rerouting (although I could see the red line again when I came close to the route later).

    - I have no idea if the route was off-line.  I know that I have maps downloaded that cover the route, so it should have been offline.

    - At the end of the ride I looked at the route and it appeared to not be off line (is that when is being indicated when the "Available offline" indicator is to the left?)  Then I stopped and restarted the route app and the route appeared the same.  But then I stopped cellular connectivity (at least I asked that it be stopped - the bars and "R" where still there but who knows).  At that point I tried to slide the "Available offline" slider to the right and it did slide, there was a very brief "Waiting..." and then it stayed on the right.  Since wireless was also not available, if it's now off-line then was it always offline since I was now connected to nothing?

    My questions/statements...

    - Fix the error message!  At least have it say "Route created.  We have no idea if will be used off-line".

    - Why no TbT?  Why no Rerouting?

    - I'm still unclear how one can tell if the route is off-line.  It sure would help if there was some clear indicator to say whether or not the map is being used off-line.  Is the slider indicating that?  Is it known if that slider is accurate?

    - Last time the line I saw was not where I had already ridden.  It was in front of my location and I had not come out that way.  Ali, what is the "blue" line about?  Sure would be helpful if there was official and complete documentation.

    - Finally - when will the bug tracking system be made available to the poor users?  Just imagine if I had someplace that I could do a search for "Navigation for this ride is not available offline" and found out that a)It was a know bug.  b)The workaround is to ignore the message.  c)The development teams plans to fix this soon or never or as part of some rewrite or...  Then I wouldn't have to do all this writing.

    Any answers greatly appreciated,

    Nathaniel

     

    0
    Comment actions Permalink

Please sign in to leave a comment.