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    Brent

    I did a factory reset to try and fix it - I get a GPS signal when commuting TO work but when I head home, I get no GPS signal all the way home. Does it not try and resync? I have signal all the way in during the mornings. Not sure what else to check or try.

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    Ali

    Hi Brent, The No GPS signal is a known issue currently being fixed to be released in upcoming updates. There are other user's who get this to work by following some workarounds, you can see the conversation here https://support.hammerhead.io/hc/en-us/community/posts/360010484753-No-GPS-Signal-since-the-June-software-update-

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    Brent

    Ali:

    Thanks for that. Since the original bug was posted several months ago, and my issue only started occurring after the latest update, I didn’t want to assume that they were related.

    As a former deployment engineer and current lead systems architect, it made sense to me to report it as a new issue. I can’t count the number of times the behavior looks the same but the underlying cause was totally different.

    Brent

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