Backlight is not working anymore

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    Steve Hammatt

    Open a support ticket with HH on this. Email support@hammerhead.io

     

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    Jeroen Cremers

    ok, thanks. Just did.

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    Ali

    Sorry for my late reply here, and thanks Steve for helping out Jeroen.

    @Jeroen - I can see that one of our support staff is waiting for your reply. Let us know via the same email and we would be happy to assist further.

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    Paul Johnson

    This weekend, I have had the same problem.
    It happened just after we were caught in a short cloudburst. I thought the battery had run out, but subsequently I find that the display isn't working, and I can't adjust it.
    If I shine my phone's torch at the screen it gets marginally brighter, enough for me to see the menus etc, but you can't see it in ambient light.
    Do I need to raise a separate ticket, or will a comment on here suffice?
    I'll leave it a couple of days before opening a new one, to see if this works on here............

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