Device still crashing mid ride and auto saves without ability to continue ride.

Answered

Comments

6 comments

  • Avatar
    Ali

    Hi Liam - Could you please share the serial number of your Karoo from Settings > About > Status > Serial number?

  • Avatar
    Tri Liam - Liam McEntegart

    ON65CUDIKVZTKN6D

  • Avatar
    Ali

    I will be taking this to our support system to troubleshoot this with you.

  • Avatar
    Alex

    I am having this same issue, every 10-20 minutes, every ride, the device just restarts and ‘auto-recovers’ the ride, which is obviously useless.

    When is this going to be properly fixed because it’s kind of taking the p*ss for a £3-500 bit of kit...

     

    FWIW, my serial is; LJFA4H7D9DKZVK4H

  • Avatar
    Tri Liam - Liam McEntegart

    Hi Ali, Is there any update on this please?

  • Avatar
    Ali

    Hey Liam - I had sent you an email on Jan 3rd and have been waiting for your response. Could you please pick up a conversation with me there?

Please sign in to leave a comment.