GPS fails

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    Ali

    Hi Jacques - This is very disappointing to see that you are not able to use Karoo to full potential. We would like to work with you on this. Could you please share the serial number of your Karoo with us in an email to support@hammerhead.io?

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    Niklas Forsgren

    I had the same problem today, mid ride the GPS fail and reconnect, fails and reconnect. Clear blue sky, open fields, nothing that would interfere with GPS signal.

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    Steve Hammatt

    For the first time that I've ever noticed it, my GPS lost and regained the signal a few times on my ride today (and not when I was in a tunnel, a heavily wooded area or anything like that).

     

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    Ali

    The GPS flakiness has been identified and the team is investigating on it. We have updated list of critical bugs here: https://support.hammerhead.io/hc/en-us/community/posts/360025999534-Known-Bugs-and-Issues-as-of-Jaunary-2019

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    David Wilcox

    My Karoo has also been losing GPS signal during ride, especially in the rain/fog, when a Garmin 810 I'm running side by side after losing a few files never loses signal. This has been happening since January, and makes the device almost non-functional for what I am using it to do.

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    Ali

    @David -  This issue has been resolved in the ATG release. The next general release should fix this for all the Karoos out in the field.

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    Niklas Forsgren

    Ali, when is the next release to the public?

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    Ali

    It should be this Thursday if there are no major and critical bugs caught by the ATG before that. 

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