Turks and Caicos map section

Answered

Comments

20 comments

  • Avatar
    Ross Jantz

    HH will need to chime in on this, but the closest I can find is in Central America (lists Cuba, Jamaica and Haiti/Dominican Republic along with the countries on the continent. Whether one of those also covers the other Caribbean Islands, I don't know.

    0
    Comment actions Permalink
  • Avatar
    Andrew King

    Yep...tried that and UK (it's a UK territory) and neither worked. HH help here? @ali

    0
    Comment actions Permalink
  • Avatar
    Ali

    Hi Andrew - I am looking into it and will get back to you.

    0
    Comment actions Permalink
  • Avatar
    Ali

    We might be missing these right now and I have let the software team know about it. They will get these added under the offline areas.

     

    0
    Comment actions Permalink
  • Avatar
    Andrew King

    Thanks, @ali. I know they're available in the map database as I used the HH when I was there a couple of months back and it worked perfectly! I had downloaded the area offline...Looks like currently it is missing the entire Caribbean for regional download except Cuba, Dominican Republic and Jamaica.Keep me posted!

    0
    Comment actions Permalink
  • Avatar
    Ali

    Thanks for your understanding.

    I have already had discussion with the software team some time back and have prioritised this.

    0
    Comment actions Permalink
  • Avatar
    Andrew King

    @ali Thanks! Appreciate it. This unit is getting better and better with every release. Love it! Looking forward to more updates. 

    0
    Comment actions Permalink
  • Avatar
    Uwe

    Hi,

    same problem here in Germany. Out of 17 states only 15 are listed for download and my area is missing.
    Any chance to have this fixed anytime soon?

     

    0
    Comment actions Permalink
  • Avatar
    Ali

    Hey Uwe - I am collecting all these and have already passed on to the people behind it. I know Hamburg is missing in Germany. What is the other region that is not present?

    0
    Comment actions Permalink
  • Avatar
    Ali

    I have the Saarland listed too but classified as border area between France and Germany.

    0
    Comment actions Permalink
  • Avatar
    Uwe

    Hi,
    what do you mean with border area?
    Yes there is a border between Germany and France and this border is at the border of Saarland.

    But Saarland is a part of Germany since 1957, so maybe you are using old maps?

    0
    Comment actions Permalink
  • Avatar
    Ali

    Yes, it will be added to the Germany. Sorry for not being clear in my previous comment.

    0
    Comment actions Permalink
  • Avatar
    Andrew King

    Latest update still did not have Turks and Caicos in it... Any news on this?

    0
    Comment actions Permalink
  • Avatar
    Uwe

    Same here for germany.

    I am a bit disappointed

    0
    Comment actions Permalink
  • Avatar
    Andrew King

    @ali any update on this?

    0
    Comment actions Permalink
  • Avatar
    Uwe

    Hi,
    same message like 8 weeks ago:

    Hi Hammerhead Team,
    i just installed the latest software update.
    Looks like my region is still missing, like with your last update 6 weeks ago.

    Keeping my Hammerhead useless with this complete unnecessary change. Please revert this feature back like it was before.
    Before it worked, you broke it and refuses to fix it since months.

    0
    Comment actions Permalink
  • Avatar
    Ali

    Hi Uwe - We’re absolutely committed to Karoo - that’s where our resources are focused, from software and services standpoint.

    We’re working hard to ensure it reflects the wants and needs of Karoo users, while also being deliverable. There is no intention to refuse the fix and please do not feel it that way. We want it to be a resource that you can trust and rely upon to understand Karoo’s product direction.

    0
    Comment actions Permalink
  • Avatar
    Ali

    Hi All - I know this might be late but the next general release should have these missing maps available. We have another ATG release scheduled this Thursday, and if everything looks okay - next Thursday should see the general release.

    0
    Comment actions Permalink
  • Avatar
    Andrew King

    FINALLY! I'm still not sure if it was in Caribbean or Bahamas map sections so I downloaded both, but it loaded just fine with the latest release. Just in time for my fall/winter trip there! Thanks!!

     

    PS - LOVING my HH now...it's got pretty much everything I need and the TBT navigation works like a charm. I've been using it all summer without one single glitch. Very impressed! My Garmin would never work properly but the HH is perfect! Keep up the good work!

    0
    Comment actions Permalink

Please sign in to leave a comment.