The Karoo could have been a winner, and I have tried to remain positive, especially as a South African expat wanting other expats to succeed. I am, however, done. Back to Garmin where even my 12 year old Edge 305 keeps ticking.
I wanted Karoo to work because of the big screen - no reading glasses needed, and the navigation concept is quite good.
BUT IT NEEDS TO ACTUALLY WORK AND NOT BE A PERPETUAL PROTOTYPE.
- Sensor pairing has become unreliable. Sometimes all sensors show; sometimes none; sometimes one.
- Battery life has deteriorated dramatically.
- TBT doesn't work.
- Map does not move in sync with the ride, and you can't move it manually.
- Entire state has been downloaded, but it says there is no offline map.
- Without sensors it cannot even fail over to using GPS data for speed and location. It's no fun looking at a blank screen for 2 hours.
- Calibration is questionable.
- Screens go blank, then show a wait message, then crash or just revert to where you were.
- Annoying "Continue Ride" message pops up every few seconds.
The software feels like a rebuild by a different team that has little familiarity with the original framework. The code has been pushed to final without the required QC. Sorry, Hammerhead, but you guys are refusing to learn from the launch errors.
Your customers want to ride, not fiddle and wonder if today's the day with or without data.
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