Activity not found

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    Alexander

    I do have a sort a like "error notification" and is currently looked at by HammerHead support.
    What attracts my attention is the large distance for this activity. Same as my lost activity, I cycled 231 KM´s and this is same as your ride well over 200KM´s (or more than 150Miles)

    Could that be a trigger to further debug and find the Root Cause?

    Because same goes for me as both of us reported as well: FIT file is fine, and can be imported in GoldenCheeta just fine and showing lots of data.

    Who else can contribute with sort a like experiences for their (long) rides and not being able to show the Activity on their dashboard, meaning showing the cycled MAP?

     

    Regards, Alexander

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    Ali

    Hi Treky, Could you send the FIT file of this ride with us? We need to check this with the software team. We already have the details from Alexander with us.

    It would be helpful if you could send your's too.

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    treky

    Hi

    here is the link to the fit file

    https://drive.google.com/file/d/1RQCQLpBa14AEo6P5YgnBz4ZE4obOWL31/view?usp=sharing 

     

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    Ali

    Thanks, I will share this with the team to continue their work on this issue.

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    Ali

    Hi Treky, we have prioritised this. Your's and Alexander's data are attached in the ticket for the team to work and look into it.

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