Misreported Ride speed in Strava - I averaged 80mph yesterday!



1 comment

  • Avatar
    Ashish Kuttappa

    Hi Tim,

    I am sorry to hear about the issue with the speed reading on Strava.

    For us to investigate the issue, could you share the serial number to us via email to support@hammerhead.io.

    You can find the serial number under Settings > About > Status > Serial number.

    Since we do not have access to your Dashboard, Please share the FIT file of the activity from the Karoo Dashboard on which you saw this issue.

    Comment actions Permalink

Please sign in to leave a comment.