Activity Doesn't Upload

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  • Official comment
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    Hari Krishnan

    Hi James,

    Sorry to hear that you faced issues while trying to upload the activity to Strava.

    Could you please try the below workaround and let us know if it was helpful.


    Step 1: Sign out of the Strava account.
    Step 2: Disconnect Strava on Karoo and Dashboard.
    Step 3: Log out of the Dashboard.
    Step 3: Login back to the Strava and the Dashboard account.
    Step 4: Link it again on the dashboard.


    That should resolve the issue for you. If the issue persists, please send us an email at support@hammerhead.io so that we can look further into it.

     

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  • Avatar
    Brent T

    Upload to Strava is easy, just click your profile icon and when in Activities, click the + link to upload (allows you to upload a .fit file). Not sure there is a way to upload to your dashboard, but honestly I wouldn't worry too much about the dashboard, especially if you do like most of us and Strava is treated like main data source.

     

    Hope that Helps.

     

    Brent

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