Auto pause even if auto pause is disabled.

Answered

Comments

8 comments

  • Avatar
    Tony Gumbel

    Same here. Definitely started after the most recent update. I’ve tried everything and can’t get it to work properly.

    1
    Comment actions Permalink
  • Avatar
    David Weinberg

    I have the same issue.... haven't been able to find a workaround

    0
    Comment actions Permalink
  • Avatar
    Hari Krishnan

    Dear riders, This is a known bug when not using a speed sensor. The fixes are in place and it will be released in the next software update.
    We have also added this bug in our Known Bugs and Issues post.

    1
    Comment actions Permalink
  • Avatar
    BOUKER POOL

    Same issue here. Renders the device worthless for inside training and ride recording.

    1
    Comment actions Permalink
  • Avatar
    Sergio Carmona perez

    I have the same issue. Could any help me?

    0
    Comment actions Permalink
  • Avatar
    Hari Krishnan

    Hi Sergio, This is a bug that we are aware of and the software team has prioritised he fix for this issue. This happens when riders do not use a speed sensor. This will be fixed in the next update.Thank you for all your patience while we roll out the fix in the upcoming software update.

    0
    Comment actions Permalink
  • Avatar
    Jerry McNamara

    Any eta on the update/fix for this?

    0
    Comment actions Permalink
  • Avatar
    Hari Krishnan

    Dear riders, The ATG is currently testing it and the bug fix will be released on this the software release scheduled on November 17th. 
     
    We have a workaround in the mean time but we understand that this is not convenient for riders. Please consider this as a temporary workaround until we roll out the permanent fix on November 17th.
     
    You can create an outdoor profile with auto pause disabled, start the ride on that profile and move at a small speed to disable the Auto-Pause. Then switch to the indoor profile and use that Profile for your indoor workout.
     

    0
    Comment actions Permalink

Please sign in to leave a comment.