Auto pause even if auto pause is disabled.

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Anders

• October 22, 2022 15:47

After the latest update ( 1.335.1353), my Karoo 2 auto pauses immediately when I start an activity. It happens in both indoor (GPS off) and outdoor profiles (GPS on). I have tried to disable auto pause but even then it auto pauses after 0 seconds meaning that my Karoo 2 cannot record an activity.

Have anyone else experienced this and know of a workaround?

3

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  Tony Gumbel

  • October 23, 2022 16:58

  Same here. Definitely started after the most recent update. I’ve tried everything and can’t get it to work properly.

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  David Weinberg

  • October 24, 2022 01:21

  I have the same issue.... haven't been able to find a workaround

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  Hari Krishnan

  • October 24, 2022 12:19
  • Edited

  Dear riders, This is a known bug when not using a speed sensor. The fixes are in place and it will be released in the next software update.
  We have also added this bug in our Known Bugs and Issues post.

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  BOUKER POOL

  • October 24, 2022 20:06

  Same issue here. Renders the device worthless for inside training and ride recording.

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  Sergio Carmona perez

  • October 25, 2022 11:46

  I have the same issue. Could any help me?

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  Hari Krishnan

  • October 25, 2022 11:55
  • Edited

  Hi Sergio, This is a bug that we are aware of and the software team has prioritised he fix for this issue. This happens when riders do not use a speed sensor. This will be fixed in the next update.Thank you for all your patience while we roll out the fix in the upcoming software update.

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  Jerry McNamara

  • November 03, 2022 20:41

  Any eta on the update/fix for this?

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  Hari Krishnan

  • November 04, 2022 05:10

  Dear riders, The ATG is currently testing it and the bug fix will be released on this the software release scheduled on November 17th. 
   
  We have a workaround in the mean time but we understand that this is not convenient for riders. Please consider this as a temporary workaround until we roll out the permanent fix on November 17th.
   
  You can create an outdoor profile with auto pause disabled, start the ride on that profile and move at a small speed to disable the Auto-Pause. Then switch to the indoor profile and use that Profile for your indoor workout.
   

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