Tips & Troubleshooting

If you have a technical issue with Karoo, please post it here.

Extra layer screen protector Pinned Answered
- sgoldstein
- February 21, 2021 17:40
5 votes 21 comments
Assioma - set crank length Answered
- Deborah Latouf
- June 05, 2024 01:05
0 votes 3 comments
Karoo 2 Answered
- Mikel White
- March 07, 2024 22:34
0 votes 1 comment
Uploading ride Answered
- Nick Parcell
- November 15, 2023 17:49
0 votes 1 comment
Device/display on, but not showing anything. Answered
- Daniel Kroeger
- October 17, 2023 04:34
0 votes 1 comment
2023-10-05 Update Fails with Android Error, version 1.428.1651.12 Answered
- Russell Auld
- October 05, 2023 23:51
-1 votes 4 comments
emparejamiento con e- bike Answered
- RAUL NAJARRO LOPEZ
- October 05, 2023 08:03
0 votes 1 comment
How to connect a different komoot accout? Answered
- Kerri
- October 02, 2023 12:35
0 votes 1 comment
Remove route mid-ride problem Answered
- Heinz von Bockelmann
- September 25, 2023 10:05
0 votes 2 comments
syncing Karoo 2 with Training Peaks Answered
- David Rowat
- September 21, 2023 04:09
0 votes 1 comment
GPS being way off in the city Answered
- Leif Brostrom
- September 14, 2023 15:07
0 votes 2 comments
Upgraded to newest firmware and now, my HR-sensor connection isn't stable anymore... Answered
- Marc Hoffmann
- September 12, 2023 10:34
0 votes 2 comments
Since the update various issues! 2.9.5 System and Maps! Answered
- Malik
- August 20, 2023 14:44
0 votes 5 comments
Can't edit profile! Answered
- Sergej Voronov
- August 11, 2023 07:17
- Edited
0 votes 2 comments
Karoo2 wifi wont stay off Answered
- FelTTie
- August 08, 2023 08:03
-1 votes 2 comments
Notifications don't work Answered
- Gustavo Santos
- August 04, 2023 12:21
0 votes 3 comments
Routes are gone Answered
- Les Bowers
- August 02, 2023 15:03
0 votes 12 comments
Ride won't upload to STRAVA Answered
- Chip Wyser
- July 23, 2023 17:40
0 votes 2 comments
KAROO 1 LOGIN REQUIRED Answered
- ANTHONY J OLECK
- July 23, 2023 11:41
0 votes 1 comment
Non of my rides for the past year have uploaded Answered
- Allen Daltrey
- July 17, 2023 00:01
0 votes 1 comment
Bought a Hammerhead Karoo 2 in Norway 2 weeks ago - Stuck on preparing route all the time Answered
- Henrik Roksvaag
- July 16, 2023 11:30
0 votes 2 comments
Cannot Synch Rides Answered
- Wayne Siegert
- July 15, 2023 00:07
0 votes 1 comment
Strava route link upload.. Answered
- lee
- July 14, 2023 00:39
0 votes 9 comments
Ant+ sensor override? Answered
- Steve Webb
- July 13, 2023 09:24
0 votes 6 comments
Gray empty map Answered
- Valter Costa
- July 11, 2023 20:18
0 votes 3 comments
Offline Region Service Error after Installing Latest Update (1.395.1557.12) Answered
- Andy Meyers
- July 09, 2023 17:19
1 vote 5 comments
can't sign into Karoo 2 Answered
- Ian Babcock
- July 05, 2023 23:39
0 votes 1 comment
I can't sign in on my Karoo2 Answered
- Alain Vandenplas
- July 03, 2023 15:15
0 votes 3 comments
No GPS connection , completely Gray map with arrow Answered
- Glenn Willems
- June 27, 2023 20:15
0 votes 8 comments
Is it possible to downgrade the firmware? Answered
- kkartinkin
- June 18, 2023 11:26
- Edited
1 vote 5 comments

Tips & Troubleshooting

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