Tips & Troubleshooting

If you have a technical issue with Karoo, please post it here.

Karoo 2 crashed / restarted itself mid ride, data lost Completed
- Martin W
- March 27, 2022 06:44
- Edited
10 votes 159 comments
Can’t Turn Off Auto-Pause for Indoor Ride Profile Completed
- Charles McCarthy
- October 26, 2022 14:34
6 votes 35 comments
Route loading stuck on "preparing route" - Karoo2 Completed
- James Fleming
- June 26, 2022 05:37
2 votes 32 comments
Offline maps unavailable Completed
- Alan
- March 27, 2022 19:43
1 vote 26 comments
Power Numbers Wrong Completed
- Joe C
- January 25, 2021 21:01
0 votes 24 comments
Routes don't load - always saying preparing route Completed
- Neil Mehta
- February 05, 2023 18:36
0 votes 18 comments
Unable to upload activity after battery dying Completed
- Shannon Goan
- July 14, 2020 21:26
- Edited
0 votes 17 comments
Dashboard not loading rides or routes Completed
- Anna Ronkainen
- April 08, 2023 17:17
8 votes 16 comments
Route not automatically syncing with my Karoo 2 Completed
- Harold Gleaves
- September 10, 2021 18:30
1 vote 15 comments
Strava live segments not appearing after sensor install Completed
- Alexander Young
- July 28, 2021 12:30
7 votes 14 comments
Rides not uploading Completed
- Brian Kennelly
- June 14, 2021 03:39
- Edited
0 votes 13 comments
[BUG] Issue with combined remaining distance and elevation graph after 30/05/2024 update Completed
- Fernando
- June 04, 2024 15:45
8 votes 12 comments
Heartrate zone no decimal Completed
- Lammert
- August 04, 2020 20:10
1 vote 12 comments
Route not loading Completed
- Katy Hanks
- September 08, 2023 17:28
1 vote 9 comments
Edit a route, create new start/adding waypoint Completed
- Jeroen & Inge
- March 25, 2021 08:57
1 vote 9 comments
Uploading GPX to Karoo Dashboard not working Completed
- Frank Spanjers
- August 21, 2023 17:54
0 votes 8 comments
Delete ride option? Completed
- Jonas Friman
- April 26, 2021 19:02
- Edited
9 votes 8 comments
Can't upload recovered to Strava. Completed
- John J. De Tuerk, Jr.
- March 06, 2020 01:23
0 votes 8 comments
Speed with Powertap SL+ Completed
- Jay Copp
- July 27, 2021 00:59
- Edited
1 vote 7 comments
Karoo 2 - long preparation of the route Completed
- Lukasz T.
- June 10, 2023 19:09
- Edited
1 vote 6 comments
Karoo 2 Not Syncing All My Pinned Routes From RidewithGPS Completed
- Geoffrey Ashton
- March 01, 2022 20:49
0 votes 6 comments
Sync workouts from intervals.icu to Karoo Completed
- Patrick
- January 29, 2022 00:12
- Edited
5 votes 6 comments
need "Torque" Field Completed
- KwangHo Lee
- July 29, 2021 13:29
1 vote 6 comments
Live Tracking data fields changed Completed
- Richard Small
- May 11, 2022 12:22
- Edited
0 votes 5 comments
Volume for alert Completed
- Michael Battin
- September 24, 2024 17:04
1 vote 4 comments
When 'replanning' does the choice of 'Prefer Pavement/gravel/trail' effect what happens'? Completed
- Dave Ryall
- September 18, 2022 16:42
0 votes 4 comments
Navigate to pin stuck on "Preparing route" Completed
- Michal Trzmiel
- May 28, 2022 15:10
2 votes 4 comments
K2 over heats, freezes and eats ride Completed
- Johnathan Freter
- May 18, 2022 03:17
0 votes 4 comments
Indoor profile(S) that disables GPS Completed
- Johnathan Freter
- October 03, 2021 20:56
12 votes 4 comments
Is There A Way To Enable/Disable GPS Per Profile Completed
- Saad Mufti
- March 24, 2021 19:16
3 votes 4 comments

Tips & Troubleshooting

Explore the Knowledge Base and FAQs

KAROO - FAQs

KAROO 2 - FAQs

Dashboard - FAQs

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