Tips & Troubleshooting
New postIf you have a technical issue with Karoo, please post it here.
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Continuous Glucose Monitor Data Widget (CGM sideload) Pinned5 votes 3 comments
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Unable To Download Update?? FIX Pinned0 votes 4 comments
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Using your Apple Watch heart rate with the Karoo - (Beta test) Pinned3 votes 49 comments
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Extra layer screen protector Pinned Answered5 votes 21 comments
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Karoo 2 crashed / restarted itself mid ride, data lost Completed10 votes 159 comments
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Elevation gain totally wrong13 votes 113 comments
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Incorrect Elevation Gain Answered12 votes 84 comments
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Map Style Improvements Answered23 votes 64 comments
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Karoo 2 - iOS 18 bluetooth connection5 votes 46 comments
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Elevation2 votes 37 comments
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Karoo 2 Won't Turn On Answered1 vote 36 comments
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Can’t Turn Off Auto-Pause for Indoor Ride Profile Completed6 votes 35 comments
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Dashboard down? Answered4 votes 35 comments
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Newest version Karoo - Power button sticking1 vote 33 comments
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Touchscreen action without touching the screen Answered1 vote 33 comments
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Route loading stuck on "preparing route" - Karoo2 Completed2 votes 32 comments
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Karoo 2 & SRM power meter - "auto calibrating" when auto-pausing Answered1 vote 29 comments
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LiveTracking does not work Answered0 votes 27 comments
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phone pairing difficulties on karoo 2 Answered2 votes 27 comments
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Offline maps unavailable Completed1 vote 26 comments
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Last Software Update = Super Buggy Answered3 votes 25 comments
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No Calories in *.Fit file Answered4 votes 24 comments
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Data gaps1 vote 23 comments
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Turning off device during ride failed Planned11 votes 23 comments
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Power Numbers Wrong Completed0 votes 23 comments
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white screen after update: 1.509.19606 votes 22 comments
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Elevation Gain Problems5 votes 21 comments
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Sensors disconnect when Karoo 2 left idle7 votes 21 comments
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Karoo 2 Map orientation Answered7 votes 21 comments
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karoo 2 uploads the ride twice to strava. Answered1 vote 20 comments