Useful Information

FAQs

• What is KAROO?
• How is Karoo different to current bike computers?
• Does Karoo work everywhere?
• What are Karoo's Technical Specifications?
• How to sign in to comment on Community/Forum topics
• Do I need a phone to use Karoo?

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Warranty & Returns

• What is the warranty on my Karoo/H1?
• How do I cancel / refund my order?
• What is your return policy?
• What is your replacement policy?
• Does Hammerhead have a crash replacement policy?

Payment & Shipping

• How can I get updates on my order?
• What is the cost of shipping?
• When will I get an invoice for my Purchase?
• What is Karoo shipped with?
• Will there be import duties / taxes for non-US customers.
• Where is it shipped from?

Compatibility

• Compatible SIM Cards
• UK Ordnance Maps

Software Release Notes

• Karoo v1.5.1.3 Release Notes
• Dashboard v0.9.12 Release Notes
• Karoo v1.4.156.3 Release Notes
• Karoo v1.4.135.3 Release Notes
• Dashboard v0.9.10 Release Notes
• Karoo v1.4.127.3 Release Notes

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