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Karoo 1
All Help Articles regarding the Karoo 1
Setting up
- Karoo 1 - Onboarding
- Karoo 1 - Home Screen
- Karoo 1 - Quick Settings Menu
- Karoo 1 - Light and Dark Modes
- Karoo 1 - Logging in to your Hammerhead Account
- Karoo 1 - Manually updating the Software
Feature Showcase
- Karoo 1 - CLIMBER
- Karoo 1 - Xert App
- Karoo 1 - Quick Action Menu
- Karoo 1 - Battery Save Mode
- Karoo 1 - Map in 3D View
- Karoo 1 - Strava Live Segments
Routes and Rides
- Karoo 1 - Turn by Turn Directions
- Karoo 1 - Yellow, Red, and Purple Routes
- Karoo 1 - Downloading Offline Maps
- Karoo 1 - Map Download from the Routes app
- Karoo 1 - Creating a Route
- Karoo 1 - Manually Calibrating the Elevation Reading
Profiles and Data
Sensors
Karoo 1 & Your Bike
Troubleshooting
- Karoo 1 - Deleting a 3rd Party App
- Karoo 1 - Force Closing Apps
- Karoo 1 - Enabling Developer Options
- Karoo 1 - Performing a Hard-Reset
- Karoo 1 - Sending a Bug Report
- Karoo 1 - Clearing All Navigation Data
Software
Hardware
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Karoo 2
All Help Articles regarding the Karoo 2
Setting up
- Karoo 2 - Getting Started
- Karoo 2 - Home Screen
- Karoo 2 - Physical Buttons
- Karoo 2 - Logging in to your Hammerhead Account
- Karoo 2 - Manually updating the Software
- Karoo 2 - Automatically Download Software Updates
Feature Showcase
- Karoo 2 - Switch To Map
- Karoo 2 - Suunto Heatmaps
- Karoo 2 - Control Center
- Karoo 2 - System Notifications
- Karoo 2 - CLIMBER
- Karoo 2 - Xert App
Routes and Rides
- Karoo 2 - In-Ride Drawer Tabs
- Karoo 2 - Route Collections
- Karoo 2 - Sorting and Searching Saved Routes
- Karoo 2 - Turn by Turn Directions
- Karoo 2 - Yellow, Red, and Purple Routes
- Karoo 2 - Downloading Offline Maps
Profiles and Data
- Karoo 2 - Creating Profiles
- Karoo 2 - Customising Profiles
- Karoo 2 - Routing Surface Preference
- Karoo 2 - Graphical Data Fields
- Karoo 2 - Customising Zones for Heart Rate and Power
- Karoo 2 - Data Field States
Sensors
- Karoo 2 - Pairing Sensors
- Karoo 2 - Profile based Sensors
- Karoo 2 - Sensor Precedence
- Karoo 2 - Sensors Details
- Karoo 2 - Hammerhead Heart Rate Monitor
- Karoo 2 - Speed Sensor Setup
Karoo 2 & Your Bike
- Karoo 2 - Installing the Hammerhead Mounting System on a bike handlebar
- Karoo 2 - Using the Hammerhead Mounting System
- Karoo 2 - Quarter-turn Adapter
- Karoo 2 - USB-C Cover Installation
- Karoo 2 - Custom Color Kit Installation
- Karoo 2 - Lanyard Installation
Troubleshooting
Software
Hardware
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Dashboard
All Help Articles regarding the Dashboard
Dashboard Basics
- Dashboard - Creating a New Hammerhead Account
- Dashboard - Logging in and Signing out
- Dashboard - Resetting your Password
- Dashboard - Suunto Account Integration
- Dashboard - Linking Third-Party Accounts
- Dashboard - Adding or Editing your Home Address
Routes and Rides
- Dashboard - Editing a Route
- Dashboard - Creating Routes
- Dashboard - Collections
- Dashboard - Sorting Saved Routes
- Dashboard - Ride Details Page
- Dashboard - Changing Route Surface/Type when making a Route
Import and Export
- Dashboard - Importing ZWO & FIT based Workouts
- Dashboard - Downloading a FIT file
- Dashboard - Downloading a GPX file
- Dashboard - Syncing Routes from Third-Party websites
- Dashboard - Upload to Third-Party websites
- Dashboard - "Karoo Route Grab" Browser Extension
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Useful Information
Frequently asked questions, shipping, payments and warranty
Karoo 1 FAQs
Karoo 2 FAQs
- Hammerhead Trade-In | Trade-Up Program
- Karoo 2 - User Guide
- Karoo 2 'Solstice' Bundle Redemption
- Karoo 2 - USB-C Cover FAQ
- Hammerhead Customer Referral Program
- What is Karoo 2?
General FAQs
- Where is Hammerhead located?
- Hammerhead Media Kit
- Hammerhead Heart Rate Strap - Washing guide
- How do I cancel / return my order?
- How to sign in to comment on Community/Forum topics
- Rider Support Team
Legends and Keys
- Numeric Data Fields - Legend
- Graphical Data Fields - Legend
- Profile Layouts - Legend
- Data Field Icons - Legend
- Dashboard Icons - Legend
- Sensor Icons - Legend
Third Party Applications
Warranty & Returns
- 45-day Risk Free Trial
- Hammerhead Return Policy
- Hammerhead Warranty Policy
- Hammerhead Replacement Policy
- Hammerhead Crash Replacement Policy
- Hammerhead Heart Rate Monitor Warranty Policy
Payment & Shipping
Product Documentation
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