Karoo Upgrade Program

Promotion Date: October 1, 2025 to March 31, 2026
 

What is the Karoo upgrade program?

We invite Karoo 1 and Karoo 2 owners to upgrade to the new Karoo (released May 2024) with a special 30% off discount. 

Eligible Territories: This offer is valid for new Karoo orders shipping to: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, the United Kingdom, and the United States of America. Other restrictions may apply. 

How does it work?

• Complete this Typeform: https://hammerhead.typeform.com/KarooUpgrade
  • Note: Have your Karoo 1 or Karoo 2 handy for serial number reference
    • See: Karoo 2 - Finding Serial Number
• Keep an eye on your email - your unique 30% discount code will arrive within 3 - 5 business days

Hammerhead’s Karoo Upgrade Program Terms & Conditions:

• As a customer, you are subject to Hammerhead’s Terms of Use and SRAM's Privacy Policy as well as the following additional Terms & Conditions for Hammerhead's Karoo Upgrade Program.
• Offer valid on online Karoo purchases made on hammerhead.io, on or after [October 1, 2025] until [April 30, 2026]
• Typeform must be completed by March 31, 2026, with a valid Karoo 1 or Karoo 2 serial number entered.
• One form must be completed per device.
• This offer is not redeemable for cash or gift cards, nor is it valid toward previous purchases.
• Void if altered, copied, transferred, auctioned or sold.
• Offer valid on in-stock items only. No rain checks issued. No substitutions. Offer not valid for prior purchases.
• Offer not valid on purchases of any Limited Edition Karoos.
• Offer not valid on purchases of any Bundle/ Combo. Promo codes may not be layered or combined. 

Frequently Asked Questions:

• Do I have to return my Karoo 1 or Karoo 2 in order to get the 30% off discount?
  • No. Simply complete the Typeform and once verified, you'll receive your discount code via email within 3-5 business days. Keep your old device - it will still work!
  • Just note that the warranty is non-transferable if you decide to give or sell your old unit to someone else.