Upload to dashboard problem

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Edward Behrens

• February 08, 2021 00:10

I have no WiFi at end of my rides. I finish the ride, select save and upload, then turn off the Karoo 2. When I arrive home I turn on the Karoo 2 which connects to my WiFi but the ride never uploads to the dashboard. I’ve even tried manual upload without success. 

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  Ali

  • February 08, 2021 07:02

  Edward, the issue with some rides failed to sync with the Dashboard has been fixed and will be available to use in the next update. Hopefully, this Thurday, if there are no major blockers.

  As of now, you can export the ride file on your computer and upload manually on Strava.

  https://support.hammerhead.io/hc/en-us/articles/360005925374--Downloading-a-FIT-file-from-the-Karoo-or-Karoo-2-using-a-PC

  https://support.hammerhead.io/hc/en-us/articles/360007012873-Downloading-a-FIT-file-from-the-Karoo-or-Karoo-2-using-a-Mac

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