Phone disconnected?

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Jonas Friman

• April 16, 2021 14:53

Did a ride today, with a small break midride, but the phone disconnected during the break. Waited a little while to se if it would reconnect, but nothing happened. Closed down the Karoo app on the phone and restarted it, but no phone connection, established. How do I get the phone to reconnect after a break, without stoping the ride and restat both phone and Karoo?

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  Yves Sabourin

  • April 16, 2021 15:38
  • Edited

  Work around:  Long press button D then from there you can reach your settings and repairing your phone.  To get back to your ride, return to Home screen and press button D again or click the bike logo on the bottom of the screen.

   

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  Andrew Warnes

  • April 20, 2021 10:32

  I have the same issue and at random times I get a notification that the phone has been disconnected mid-ride. I cannot seem to clear the banner from the top of the screen while riding, a simple swipe would be good. The only way is to stop riding, press a few buttons and it goes.

  I don't know why it does this but when I check my phone, it says it is connected.

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