SRAM etap?

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Edward Behrens

• April 19, 2021 19:31

Since last update when on my one bike with SRAM etap Karoo2 will not recognize speed sensor, HR sensor and Assioma power meter pedals. It recognizes SRAM etap and Garmin radar. Two other bikes with Di2 have no issues picking up all sensors (including the same HR monitor). Seems to be some interference between SRAM etap and other sensors. All sensors set up ANT+. 

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  zero71

  • April 22, 2021 11:54

  I am fine with SRAM eTap and my Wahoo sensors.

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  Trevor

  • April 23, 2021 07:48

  Similar to Graham, I am not having any issues with other sensors.
  Running SRAM eTap
  Garmin Speed Sensor
  Garmin HR monitor
  Garmin Vector Power Pedals

  All get picked up, does take a minute or so, and all work fine over short and long rides
  Not saying you don't have an issue with sensors Edward, but it might not just be down to the Karoo2 Update.
  There was another update yesterday, maybe that will help you.
  Good luck

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  Edward Behrens

  • April 23, 2021 13:38

  Thanks for everyone’s input. Spoke with HH support and performed a hard reset. Then paired the sensors and all seems to be working. So definitely a Karoo2 issue as nothing else was done except the hard reset. I don’t mind doing a hard reset occasionally to get things working properly but definitely a PITA. And a problem when you show for a ride and things won’t connect. Group won’t be happy when you ask them to wait while you attempt a reset.

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  Trevor

  • April 23, 2021 14:59

  Glad you got it working Edward.
  Hard reset can be required on occasions, as happens with most technology nowadays, but agree with you, this shouldn't be a regular occurrence to ensure the head unit works.

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