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Jean Bogetto

• June 12, 2021 15:01

 the web site is not working can't see my rides 

 

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  Akhil

  • June 13, 2021 18:37

  Hey Jean,

  You can follow this post: Login issues for more updates on the dashboard outage issue. We will be updating the post once the issue is fixed.

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  Roger Talley

  • June 09, 2023 20:42

  If you're experiencing difficulties with the website and are unable to see your rides. There could be several reasons why this issue is occurring. Here are a few troubleshooting steps you can try:

  1. Clear your browser cache: Sometimes, cached data can cause problems with website functionality. Clearing your browser cache can help resolve this issue. Go to your browser's settings or preferences, find the option to clear browsing data, and select the cache or temporary files option.

  2. Check your internet connection: Ensure that you have a stable internet connection. Try accessing other websites to verify if the problem is specific to the website or if it's a broader connectivity issue.

  3. Use a different browser or device: If the website isn't working on one browser, try accessing it using a different browser or device. This can help determine if the issue is browser-specific.

  4. Disable browser extensions: Some browser extensions or plugins might interfere with website functionality. Temporarily disable any extensions you have installed and see if the problem persists.

  5. Contact customer support: If the issue persists, reach out to the website's customer support or technical support team. They will be able to assist you further and provide specific guidance based on the website in question.

  Remember, these steps are general suggestions, and the specific troubleshooting process may vary depending on the website and its functionalities.

   

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