Ability to add home address to Israeli HH accounts.

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Lawrence

• April 27, 2023 10:25
• Edited

I cannot add my address as my home address. I live in Israel, and my street name is not searchable and cannot be added to my account in the HH Dashboard. The current workaround is to create a new POI instead, but I would prefer having an accurate home address for the navigation features (i.e.Navigate to Home). Israel is an official distributor, and we're entitled to the same experience as other users.

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  Bijit

  • April 27, 2023 14:35

  Hey Lawrence,

  Sorry for the trouble. We definitely want everyone to have the same experience.

  If the address you are trying to search is not available on our map database then the dashboard will not be able to pull the Home address which you are trying to add.

  Like many navigation services, our Dashboard and the Karoo use OpenStreetMap (OSM) as the base maps. The great thing about OSM is that the maps are user sourced and you can create an account to submit map edits to improve the overall maps! Once something is updated and reflected on OSM, it will get pulled into our maps the next time we do an update.

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