Powermeter dropping out after break during ride following update 1.389.1526

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Mathew Marques

• June 12, 2023 01:25

hi,

on the last few coffee shop rides, I have noticed that my powermeter (Quarq DZero connected via Bluetooth) has dropped following a short stop. The sensors are unable to be located, and despite the powermeter showing up in the ride profiles and indicating battery charge etc, none of the associated fields (power, cadence) are shown on the head unit. I have tried reloading the sensors but this does not help.

Could you please investigate whether there was a change in the latest update that has led to this dropping the powermeter sensor following update 1.389.1526 ?

Thanks

Mathew

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  Steve MacMillan

  • June 12, 2023 04:39

  This used to be a regular bug quite a while ago, but it appeared to have been fixed. Hopefully the support team will have an answer for you!

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  Anna Ronkainen

  • June 12, 2023 08:24
  • Edited

  Yeah, it used to be a regular thing that reconnecting after a pause was an ordeal but that was fixed over a year ago. Haven’t had these problems since but then again I’m not running the latest release.

  Maybe next time try turning Bluetooth off and back on in addition to reloading the sensors? I find that it almost always helps with random Bluetooth problems whatever the platform.

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