BUG: red track over yellow track

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Antonio Tijeras Alonso

I think that since the last update 1.419.1626 a new bug has been introduced. Sometimes while navigating on the yellow track, it turns red until the next intersection. I have been testing several routes since the update and it has happened to me on all the routes that I have followed to a greater or lesser extent, when those same routes did not mark me off route before. It is a very annoying mistake, especially in the race because you think you have strayed from the path. Today I went out with my wife's karoo2 with an older firmware and it didn't happen to me on the entire route.

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    Miguel Angel Bravo Ruiz de Zuazo

    Buenas tardes:

    Como indica Toni, es un problema que antes no sucedía y con alguna de las ultimas actualizaciones sucede.

    La semana pasada hice una ruta de 900Km. y pude comprobarlo perfectamente ya que se reprodujo el problema en varias ocasiones.

    Un saludo.

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    Hari Krishnan

    Hi Toni and Monguel, thank you for reporting this issue to us.

    I have created a support ticket for Toni as of now to investigate the issue further. I will update both of you here once the investigation is complete.

     

     

     

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    Raul Del Rio Alvarez
    • Edited

    Is happening exactly the same to me,, problem with red lines following a track when im in the correct way , an also randoms problems with map zoom going in-out all the time

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    Yosh

    Same to me, red lines and random map zoom out from last update

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    António Marvão

    Same here

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    Americo Zuzunaga

    Same with me. Re-routing goes well past the meeting point between the reroute and the original route.

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    Thomas Gruber

    I can confirm this bug, yesterday the Karoo started to reroute me from the correct route onto the correct route with the red track over the yellow one (I was always on my planned route).

     

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    Stanley Sun

    Looks like this should be fixed in today's update as of 2023-10-19:

    https://www.hammerhead.io/blogs/change-logs/karoo-software-build-version-1-432-1666

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    Antonio Tijeras Alonso

    This Saturday I have a gravel race, so I'll try it

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    Antonio Tijeras Alonso
    • Edited

    Well... things are still not quite right:

    It failed me one time today (much less than in the last outings). I was going along the track all the time and suddenly a meaningless recalculation of several km marked me, (attached photo). Then, my friend who also buy a karoo2 this week, after each crossing, zoomed out automatically, which forced him to constantly touch the cyclecomputer to zoom-in a lot of times to try to see the track again, otherwise it was impossible to view. In the end, desperate, we stopped in the race, he stopped the track and reloaded it, and the same thing kept happening to him (latest firmware from October 19).

    However, it didn't happen to me and I have the same identical track. Perhaps the difference is that I have not touched the screen or the zoom at any time, I was on the map page all the time without touching anything for fear that it would happen to me.

     

    Finally, with his new karoo2, he has marked 4000+ elevation, while my 1000+, and it had the official HH support and without a SIM card, he is thinking of returning it and buying another wahoo :/.

     

    And last, 2 cyclists have had their Karoo reset mid-race. All the time it takes to start they can't follow the track :O  They told us about it when we reached the finish line when they saw that we were all wearing karoo

     

     

    HH should reconsider launching a beta, insider or similar program to test the firmwares before releasing them to the public with so many problems. The people who compete cannot allow ourselves to be uncertain every week if it is going to fail us. This 2023 has been a disastrous year in terms of device software evolution. You should talk to your development team and get them out by bike more to test what they program....

     

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    Andrzej
    • Edited

    Yesterday it happened to me. I was on the track and  just stopped for the moment. Stopped just for the 5 sec. When I stopped Karoo reroute my route.

    I have 1.432.1666 os version. So it's not fixed unfortunately

     

     

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    Andrzej

    Any progress on this?

     

    It's still happening even with the newest software

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