Inaccurate elevation data

Follow

Richard Dudzicki

• November 11, 2023 09:57

I have had my karoo2 now 8 months tried support a few times. The elevation data is always wrong by approximately one third too much. Tried calibrating a few times but problem persists. Have to always use Strava elevation. Really disappointed?

2

• 

  António Marvão

  • November 11, 2023 10:18

  Hw problem that hammerhead refuse to confirm. You have beta hw my friend. After tried 3 units, I return to Garmin.

  0

  Comment actions Permalink
• 

  Richard Dudzicki

  • November 11, 2023 12:07

  I thought so they seem to send me stupid emails about updating software. I have asked for a full refund getting fed up with the fob offs.

  1

  Comment actions Permalink
• 

  Chemapo

  • November 14, 2023 07:43

  My friend has received his 4th replacement unit because of this issue, let’s see if it works … else he will keep returning damaged units. So far customer service is quite good, but doesn’t make sense to allow so much frustration

  1

  Comment actions Permalink
• 

  Guido Del Giudice

  • March 11, 2024 09:02

  Hammerhead please can we have some closure on this...??

  It seems like you do not respond to this particular technical issue which leads me to believe there is no easy fix without changing something in the hardware.

  At least admit it and we can all move on...

  0

  Comment actions Permalink
• 

  Serge

  • May 05, 2024 05:59

  I’ve had the Karoo 2 for a bit under 2 years and the elevation has ALWAYS been wildly inaccurate: So I hadn’t used it in a bit over a year. Used it today and sure enough Strava tells me I climbed 675m whilst Karoo says 2461m! Go figure. You would think that with the almost weekly updates Hammerhead does they would have sorted the LONG-STANDING elevation issue. Nup.
  I’m going back to Garmin and the K2 can gather dust!

  0

  Comment actions Permalink

Please sign in to leave a comment.