Speed is correct, Mileage and Average Speed and Power way off

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Heinz von Bockelmann

• March 14, 2024 16:28
• Edited

The weirdest thing: on today's ride of 82 kilometers, my Garmin speed sensor gave the correct speed, but average speed - (22 km/h instead of my customary 27 to 29 km/h) - and total distance (61 km instead of 82 km) on my K2 were way off. Plus, the Normalized Power reading from my 4iiii left crank sensor was up more than 100 Watts compared to my previous rides. 

Has anyone experienced something similar? Any suggestions apart from a hard reset?

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  Ali

  • March 26, 2024 08:53

  Heinz, we are still waiting for your details. Please send them in a ticket by submitting a request on this link: https://support.hammerhead.io/hc/en-us/requests/new

  If you attach them here, it might get rejected so please raise a ticket with support for us to help. Thanks!

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