Notifications and music over Bluetooth

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Giovanni Castillo

• August 25, 2024 13:35

Is there a way to play your notifications and music at the same time over Bluetooth.  Because when I pair my earbuds to karoo 3 notifications work but when I start playing music  i don't hear my notification from Karoo 3 any more.  

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  Ali

  • August 26, 2024 12:49

  Hi Giovanni, yes it is possible but only if your Headset has Bluetooth version 5.0. The headset should have the dual connectivity to support music from phone and notification from Karoo simultaneously.

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  Giovanni Castillo

  • August 28, 2024 20:34

  I have dual connectivity Bluetooth 5.0 and is not working. I have to stop playing music in order to hear notification

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  Ali

  • August 30, 2024 12:31

  Hi Giovanni, sorry for confusion. that feature would be less about Bluetooth 5.0 and more about how the headset does or does not support multi-point connection. Multipoint is more common in 5.0 but still has to be implemented and there are varying ways it can be implemented. Very few headphones will allow this to play the music from the phone along with alerts from the Karoo. 

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  Giovanni Castillo

  • August 30, 2024 19:59

  Do you which earbuds work?

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  Matthias Bollenberger

  • April 06, 2026 13:53

  i tried that with airpods pro 3 and shokz openrun (you can activate the multipoint connection in the shokz app) but both don't work for navigation and notifications. are there any news?

  with garmin egde 1050 that worked with the same setup which i tried with the karoo...

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  Bernie

  • August 05, 2026 08:00

  Has there been any progress with this issue?  I'm having the exact same issue - 

  Karoo 3 with latest firmware (1.640.2470.20)

  Shokz OpenRun Pro 2 with latest firmware (HU_R_43_20250815), Multipoint Pairing On.

  iPhone 17 Pro, lastest firmware.

   

  Can pair both devices, but once music is being played, no sounds (especially alerts from Radar) from the K3 is coming through the BT headset or the Karoo.  One music is paused, alerts start coming though again.

  This is a multipoint priority / audio routing issue on the Karoo side. Garmin Edge units handle the same setup correctly - they force radar alerts through even while music is playing from the phone.

  Please can you escalate this as a feature request / bug:

   

  Needed fix:
  When a Bluetooth audio device is connected, Karoo radar (and other critical) alerts should take priority and interrupt or mix with media streaming from a second multipoint device, the same way Garmin does.

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