Rides are not uploading to Hammerhead Dashboard or to Strava from my Hammerhead Karoo

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Peter

• February 04, 2025 01:33

I have 3 rides from December and one from February that have not uploaded to Dashboard or Strava.  Last ride that uploaded was October, 2024,

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  Aishwarya

  • February 06, 2025 17:28

  Hi Peter, I’m happy to help you get this resolved.

  Could you please check if you are logged into your Karoo with your Hammerhead Dashboard credentials? Also, ensure that your Karoo is connected to a stable internet connection, as this is necessary for syncing ride data. I hope this helps, but if you continue to experience any issues, please don’t hesitate to reach out. I’ll be happy to assist you further!

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