Known Bugs and Issues

Hi all,

Here’s our list of known critical bugs for the Karoo. The software team is aware of each of these and is working through them alongside the feature requests that are valuable to our customers. We’ll be keeping this list up to date as bugs are fixed, and adding any new bugs that may be discovered. 

As always, please use the forums or our support email address to report any additional bugs you encounter.

Mar 9- 1.367.1462

• Karoo 2 unit resets on its own all of a sudden and prompts to complete the Onboarding process after a shutdown: No Known workaround yet. The issue is being investigated.
  
  
• Elevation/Grade data is inaccurate on Climber for some sections: No Known workaround yet. This issue is caused due to bad map data and we are working towards fixing this issue.
  
  
• Gearing configuration notification on CC won't disappear even after configuring the Gears: Restarting the Karoo 2 is the temporary solution to dismiss this notification.

• Unable to edit long routes on the Dashboard: We are researching the possibilities of expanding our limit for the Routes on Dashboard and Karoo 2.

• Placing a POI on the Dashboard could alter the Route- We will be fixing this issue in the near future.
  
  
• Mid-ride Manual calibration of Elevation is not working: We will be fixing this issue in the near future