I bought a new hammerhead karoo 3, but it won't update

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    Aishwarya

    Hi, thanks for contacting us.
    Sorry for the inconvenience you’re experiencing with your Karoo. We can see that you’ve also opened a support ticket with us. Our team will be assisting you and troubleshooting the issue further through that ticket.

     
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    Egor Morgun

    Bought a new Karoo 3 in Russia.
    Initial firmware couldn’t download updates or maps.
    Phone hotspot with VPN did not help.
    Installed Happ VPN client on Karoo via ADB, imported my VPN configuration (X8), connected directly on the device.
    Firmware updated successfully, after that maps also downloaded.

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