4iiii powermeter: stop in ride causes silent connnection break

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Terje Røsten

• July 03, 2021 19:05

Very hard to feel anything good about K2 when a simple recording of powermeter data don't work if you are stupid enough to pause a ride (of course it's safer to follow traffic and sometimes  stop, but with K2 you can't do that).

K1 crashed a lot, however it did indeed work between crashes. Maybe K9 will be able to record data and stay up for some hours?

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  John Houlihan

  • July 05, 2021 17:25

  Sorry to hear you are having problems. I'm using a Precision single sided with firmware version 3.2.0 and do not have any issues.
  Are you up to date on the Precision firmware?
  
  I have access to a double sided and can check that is solid if needed.

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  Hari Krishnan

  • July 08, 2021 19:20

  Sorry to hear about the frustrating experience that you have gone through. I would like to investigate the issue further as this is certainly not acceptable behavior and we want to help you with alleviating the issue.

  I assume that you have updated the Power Meter to the latest firmware version and the batteries of the Power Meter have sufficient charge. For us to investigate the issue, could you please share the FIT files of the affected Rides at support@hammerhead.io and the serial number of your Karoo 2?

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