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Darnell Williams

• September 16, 2021 05:30

Why I can not see the comments on post in the community.

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  Marc Hoffmann

  • September 16, 2021 08:39

  Hi,

  some comments needs to be approved by a moderator - not sure, if this happens automatically, if you've writen some 'special keywords' ;-)
  
  Regards, ...

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  Ali

  • September 16, 2021 11:39

  Hi Darnell, could you point me to some of these posts and a screenshot of what you see on those pages?

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  Marc Hoffmann

  • September 16, 2021 13:34
  • Edited

  @Ali:

  I've wrote some comments in the past which weren't published immediately The footer shows "pending". After some hours, the post became published - thought a moderator was involved in this process?

  Regards,...

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  Ali

  • September 16, 2021 13:44

  Thanks, Marc. That's exactly what happens at the backend as well. Every time any word(s) are caught under moderate content. All those get manually reviewed by us and published after.

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