SRAM ride sync without requesting it on new Karoo

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Anthony Hinsinger

• May 05, 2026 11:05
• Edited

Hi,

I'm using some accounts on my Karoo (strava, koomot, sram, interval.icu) and I've configured manual sync. Even if I only check the strava account when saving my ride, for some days, rides are sync'ed to the SRAM account (I detected it because the SRAM mobile app send me a notification when a new ride is added)

It's not done each time, and I'm absolutely sure I've not checked the SRAM account icon.

Anthony.

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  Victor Buriak

  • April 14, 2026 06:53

  I get the same with my Karoo 2.

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  Bruce

  • April 22, 2026 21:14

  Yeah, it seems to autosync to SRAM now.  I don't like that and would like to turn it off.  I do not see a way to do that.

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  Luis Bello

  • May 05, 2026 10:54
  • Edited

  Hi. This also happened to me on my K2, but not on my K3. Can someone from official support provide a solution? I don't want it to sync with SRAM without my permission!

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  Aishwarya

  • May 05, 2026 13:07

  Hello everyone,

  Thank you for your feedback. I understand that unexpected auto-sync behaviour can be confusing when manual sync options are selected.
   
  To clarify, Hammerhead is now part of SRAM, and we’ve migrated our backend systems to SRAM’s platform. This means ride data saved on your Karoo may sync with SRAM services, which is intended to create a seamless ecosystem. We recognise that this can be surprising if SRAM wasn't actively selected as a sync destination.
   
  Currently, this behaviour can happen even with manual sync for other platforms. We appreciate your input about needing explicit consent and the option to disable SRAM sync, and I’ve shared this with our product team.
   
  Thank you again for your suggestions. They are invaluable as we strive to enhance your experience.

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