Karoo 2 won't download regional maps!

Hi, as per the above really. I haven't used my Karroo 2 for routes and mapping for some time , pre Sram take over. I'm touring Italy just now and I just can't seem to download the regional maps, and when I try and import a route from Komoot it won't load. It says map downloading. Can anyone help as it's driving me nuts! I have logged out of SRAM, hammerhead and Komoot, logged in again but the problem still persists. TIA.