Screen delamination

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Kieran Barry

• July 01, 2026 06:07

The screen on my K3 started to delaminate and was replaced under warranty. However I am now seeing case after case of this happening without a formal acknowledgement from Stam that there is clearly a manufacturing issue. So wjat happens if my new replacement unit starts to do the same thing but outside the warranty period? I would like to see a proper response from Stam addressing this issue

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  Mike Fritch

  • July 09, 2026 09:41
  • Edited

  This is dependent on where you bought the K3. I got mine from a Swiss web shop. When they sent the replacement, they sent a guarantee document which stated it ran until 2028. In case of new problem it is my supplier that has to work this out with SRAM.
  Whatever your situation, you are basically getting a new device and subsequently a new guarantee period.

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  Kieran Barry

  • July 09, 2026 10:29

  I got my warranty replacement from HH/Sram and was clearly advised that my warranty had only the 8 months or so left on the original warranty 🤷‍♂️

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  CestniKolesar

  • July 30, 2026 19:36

  ​Hi everyone,
  ​I’ve been following this thread regarding screen delamination on the Karoo 3. Before purchasing, I’d like to ask if Hammerhead has updated the glass manufacturing or bonding process for newer production units to eliminate this issue?
  ​Any official feedback or updates would be greatly appreciated.
  ​Thank you!

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