Software Release Update not working???

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Henryk Kaminski

• August 21, 2026 15:37

Hi folks,

I just saw in the SRAM Software release notes, that a new version is availlable since yeterday, tried to update but my KAROO ( Model: KAROO 2 ) said, that I'm Up-to-date.
Then I checked the Version and I was starteled ...
My system says, that it's current version is: 1.613.2351.12 but according to the release notes, this version is from Feb. 6th ... in the meantime there were 12 more updates due to the release notes.
I checked several times, in different WLAN networks but always got the same answer.
Does anybody have an idea??

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  Marcus Mason

  • August 22, 2026 07:19

  Might be due to updates no longer being pushed to Karoo 1 & 2? https://support.hammerhead.io/hc/en-us/articles/25220913976731-Frequency-of-Hammerhead-Software-Updates

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  Simon Lockwood

  • August 22, 2026 14:02

  I think Marcus is correct. I remember an email from HH informing that there won’t be any further updates on the K2. It’s pretty normal that support fades away for older models in the consumer electronics world

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