Kudos to Hammerhead Support

Just want to publicly record that in a recent exchange the Hammerhead Karoo Support Team - Bijit in particular - could not have been more responsive and helpful.  Super-fast and on-point responses that quickly identified and resolved my problem - turned out it was operator error...I am a brand-new Karoo user.  There is much I really like about the Karoo, and to that list I will add excellent support when needed.  Thank you Bijit.