Dead or faulty pixels on K2

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Steve Chen

• May 30, 2022 07:46

There is a cluster of pixels which appear to be faulty. No matter what the screen brightness setting is, they are always lighter. The screen isn't cracked or externally damaged, and there is nothing on the surface of the screen. The discoloration is from behind the screen. Anyone else have this issue?

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  Ali

  • June 08, 2022 08:11

  Hi Steve, Please email the serial number of your Karoo 2 and this image to our team at support@hammerhead.io. We will be replacing this unit for you. Sorry for the trouble on a new unit.

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