Routing/Rerouting
Answered
I've been using the Karoo2 and have kept quiet hoping that the Rerouting function would get a serious update. It hasn't and that's unfortunate. Currently I'm riding different mountain bike trails near St. George, UT and I cannot follow a Route for more than 1 mile on any of these trails w/o the unit going into Rerout and, when a new route is generated it always follows a route/trail that I do not want to follow; essentially I'm lost. Have to get out the phone and go to Trailforks to figure out where I am, where to go. So many great things about the Karoo2 but the Routing routines are SO BAD. Whatever else you're working on, drop it and get Navigation working, PLEASE.
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HH is not listening, please add comments on https://www.youtube.com/watch?v=6HeXuFKSpYY
perhaps this will help as new customers will be more tuned to Youtube then to this forum
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I rode a 200km Audax on the weekend. I am required to follow every km of the route which looped around a village. After a drink stop the Karoo 2 insisted I retrace my steps. I knew this was wrong and wasted time checking the route on my phone, memorising it and ignoring the turn around messages. It is a pretty simple basic ask to just follow a preset route. This is 100% why I bought the Karoo. What is going on?????
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Hi All, thanks a lot for all your inputs and suggestions. We want to assure you that we have been paying attention to the conversations and wished to take the next steps after the release with the re-routing fixes. There are still improvements planned in the coming releases, and we would love to solve all these re-routing issues occurring globally and sometimes isolated to a region. Please share your issues/bugs as well as the files in a ticket to the support team, as that's the best way for us to get the fixes out for each of these isolated incidents.
It also seems there's correlation to riding off-road, and we know we must serve off-road riders well to achieve our mission. Once we understand the problem better, we can consider how to provide a proper solution. Until then, we can't comment on timing, but we can assure you that we care about understanding the problem you are facing, why you are facing it, and what we can do to provide a solution.
To that request, please provide your feedback on this form: https://docs.google.com/forms/d/e/1FAIpQLSdoi-v4nHRgRLy47DfbdZHUt9oF63bM4c3ptO4ey5HiHE4qeg/viewform
Your involvement towards the improvement really matters to all of us. Thanks! -
I'm a gravel guide and I check old routes and new routes. When i leave a route its by choice. The accuracy of the reroute function is atrocious and the inability to disable it is a huge oversight. The big red arrows pointing at random trails makes me want to return to wahoo. Listen to your users, we spent money on your product.
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i can fully relate Dave, so can countless other users of the karoo who got tricked into buying this device (other words come to mind).
It has been quiet from HH for a couple of months, hopefully because they are busy with implementing THE OPTION TO TURN THE HATED REROUTING OFF.
but... i fear it will be still there in a couple of months
they hear us.. they are just nog listening
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I don’t think they grasp how big an issue it is. It’s just on the todo list rather than critical issue list. K2 users should be the best marketing tool they have waxing lyrical about how good it is to their mates in the Sunday group ride. I would not recommend it to an Audax rider I rode with. Oddly it was not as bad as it now is when I bought it.
Chris
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