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Will there be import duties / taxes for non-US customers?

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Franklin Prince
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Orders shipping within the US, Europe, and Australia are dispatched from our local warehouses and therefore are subject to the applicable local tax (Sales Tax/VAT/GST). Taxes will be calculated upon checkout and added to your order total. Customers will not be assessed any further duties, and fees, beyond this, nor will they need to handle customs clearance.

For orders outside of the US, Europe, and Australia, Customers are required to handle clearing local customs and paying any assessed duties, fees, or taxes upon clearance

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    Anton Schellekens

    Hi, today I received an email mentioning that I need to pay 75$ for the shipment to Belgium.

    This means a 25% addition to the price of 299$ of the Karoo.

     

    I read in the answer above the following:

    "For deliveries to Europe, all these above taxes are calculated and added at checkout. EU customers will not have to pay anything extra (duty, EU VAT, Handling charge) apart from their order total to receive the delivery. It will be DDP.".

     

    Now we need to pay a 75$ fee anyway? 

    Isn't there an option to ship from anywhere in Europe to make all those Europeans having a custom-free delivery?

     

    Thanks!

    Anton

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    Egbert Stulens
    • Edited

    Same question here. How is this possible ???

    I'm asking for a refund of 75$ and a quick delivery.

    I don't have confidence in Hammerhead, and that's a shame.

    Thanks

    Egbert

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    Peter

    I have the same question as above.

    Also received that email and i am confused

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