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Will there be import duties / taxes for non-US customers?

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Franklin Prince
  • Updated
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EU customers will not have to pay anything extra (duty, EU VAT, Handling charge) apart from their ORDER TOTAL (Price of Karoo+Tax) to receive the delivery. It will be Delivery duties paid. For deliveries to Europe, all these above taxes are calculated and added at checkout as a single item that sums up to ORDER TOTAL.

For deliveries to non-EU countries, the additional charges are not collected at checkout and will have to be paid by the customer at the time of delivery such as customs, VAT and occasionally handling charge by the local carriers.

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    Anton Schellekens

    Hi, today I received an email mentioning that I need to pay 75$ for the shipment to Belgium.

    This means a 25% addition to the price of 299$ of the Karoo.

     

    I read in the answer above the following:

    "For deliveries to Europe, all these above taxes are calculated and added at checkout. EU customers will not have to pay anything extra (duty, EU VAT, Handling charge) apart from their order total to receive the delivery. It will be DDP.".

     

    Now we need to pay a 75$ fee anyway? 

    Isn't there an option to ship from anywhere in Europe to make all those Europeans having a custom-free delivery?

     

    Thanks!

    Anton

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    Egbert Stulens
    • Edited

    Same question here. How is this possible ???

    I'm asking for a refund of 75$ and a quick delivery.

    I don't have confidence in Hammerhead, and that's a shame.

    Thanks

    Egbert

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    Peter

    I have the same question as above.

    Also received that email and i am confused

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