password not being saved when uploading ride

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Gerard Fertig

• January 24, 2021 21:51

I have to re-enter my password after every ride to the cloud which is a real pain in the ass.

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  Hari Krishnan

  • January 27, 2021 18:39

  Sorry for the trouble caused and we can help you to sort this out for you. Just to clarify, is it that you are automatically logged out from your Hammerhead account every time you upload a ride to Strava or other platforms? 

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  Joe Bradley

  • June 28, 2021 20:08

  I have the same issue constantly. It's not after every ride, but every couple of weeks I have to re-enter a long password which is very tedious. It's frustrating because I will start a ride and since my device has been signed out without me knowing it, the auto-pause feature gets switched off. So for the entire ride I'm wondering why my average speed is lower than normal. Then after the ride, I notice my ride doesn't get uploaded to Strava. Those two clues make me realize I've been signed out. Why does this keep happening?

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  Harry Zemel

  • July 17, 2021 20:39

  I am having the same issue.  The password and hence the login must be re-entered. 

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